Refund policy

Return & Refund Policy

Last updated: [February 1, 2026 ]

Thank you for shopping with us! Because we use print-on-demand services to create items specifically for each customer, our return policy is different from traditional retail stores.

Print-on-Demand Items (Important)

All of our products are made to order through our print partner. This means:

We do not accept returns or exchanges for buyer’s remorse, wrong size selection, or change of mind.
We do accept returns or replacements if an item arrives damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, misprinted, or incorrect, we’re happy to help.

To be eligible:

You must contact us within 30 days of receiving your order
Provide:
- Your order number
- A clear photo of the issue (damage, defect, or incorrect item)

Once approved, we will replace the item at no cost or issue a refund, depending on the situation.

Lost Packages

If a package is lost in transit and confirmed by the carrier, we will issue a replacement or refund.
Orders marked as “delivered” by the carrier are not considered lost.

Wrong Address or Failed Delivery

Please double-check your shipping address before placing your order.

If an order is returned due to an incorrect or incomplete address, we are not responsible for replacement or refund.
If the item is returned to our print partner, you may be responsible for reshipping costs.

Size Exchanges

Because all items are made to order:

We do not offer size exchanges
Please refer to the size chart carefully before ordering

Refund Processing

Approved refunds will be issued to your original payment method
Processing time may take 5–10 business days, depending on your payment provider